Showing posts with label bad customer service. Show all posts
Showing posts with label bad customer service. Show all posts

Monday, January 26, 2009

Don't treat your customers like crap!

Crap is Tenshi's job. (IT'S A JOKE AND THE NAME OF HER STORE!!!)

But seriously folks, I'm here to rant about a disturbing new trend I just heard about. It seems certain hair manufacturers have added a script to their hair wherein if you res the hair on the ground it will delete itself because those who use copybot res hair on the ground. Those who alter hair to fit their head also res hair on the ground, but that doesn't matter. Those who like to take scripts out of hair res hair on the ground, but that doesn't matter. Those who need to refit hair also res hair on the ground, but that doesn't matter either. No, what matters is that someone who uses copybot reses hair on the ground. And for that we must all suffer.

Let me say that the first time I get a note from a manufacturer saying that I can't res something on the ground becuase copybot users do that, is the last time I'll be shopping on that store. And I'll tell my friends. I might even post it on this blog. I will go out of my way to ensure that store loses business. Why? Becuase you just treated me like a criminal even though I might be a long time customer who has spent hundreds of dollars at your store over the years.

News flash folks! People who use copybot aren't buying items at your store. Your loyal customers are. People who want to steal from you won't read those signs you have plastered all over your store telling us how rotten we are and how OMG THIS COPYRIGHT BELONGS TO YOU!!! No shit Sherlock, we, your loyal customers, the people that have to wait for all these fucking signs to res when all we want to do is spend money at your establishment, know this.

So instead of concentrating on new ways to anger your customers whom you've obviously mistaken for a select few that have specialized knowledge of how to use a complicated theft program, why not concentrate instead on building customer loyalty? You already have the tools to go after thieves -- DMCA and the courts. Stroker proved it can be done and documented evidence is the way to travel. Your little scripts won't work and your signs won't work becuase the only people those affect are the people buying your product. Or did you think that someone who was motivated enough to learn how to use copybot wouldn't travel to a no-script sim, remove your script, and copy it anyway?